A compensation guarantee linked to Covid-19 is offered to all 2022-23 annual season ticket holders and day pass buyers.
MEASURES AT THE BORDERS
Customers living abroad, faced with travel restrictions during the winter season, can be awarded a refund.
In the event of restrictive measures met at the borders regarding the pandemic (issued by the Swiss authorities or those of the client's country of residence) in force between the 17th December 2022 and the 16th April 2023 for more than 15 days, lift pass holders can claim a full refund of their passes (less any discounts and administrative costs as set out in our general sales conditions) if it has not been used. To assert their right, customers are invited to fill in a form available at the end of the winter season, it must be returned at the latest on the 30th of June 2023.
CLOSURE OF THE SKI DOMAIN
In the event of a complete closure of the ski domain by order of the authorities between the 17th of December 2022 and the 16th of April 2023, the client will be reimbursed in proportion to the number of days of closure and depending on his pass based on the table below.
|4 Vallées lift pass||200.-|
|Printse lift pass||150.-|
|Regional lift pass||100.-|
|4 Vallées lift pass||400.-|
|Printse lift pass||300.-|
|Regional lift pass||150.-|
|4 Vallées lift pass||800.-|
|Printse lift pass||500.-|
|Regional lift pass||300.-|
|4 Vallées lift pass||1000.-|
|Printse lift pass||700.-|
|Regional lift pass||450.-|
Unused passes of 1 to 21 days, purchased at the ticket sales points or on the online sales sites of the operating companies, are also covered by an exceptional guarantee under the same conditions as those listed for annual passes:
Fill in our online form to claim a refund.To the form
The risk of a pandemic or an epidemic is considered by 4 Vallées and is defined as an exceptional situation.Read the conditions