General conditions

Good to know to avoid inconvenience at the cash desks.

Family rate :

  • Minimum 3 paying customers of which there must be 1 adult/senior AND 1 child/teen.
  • Maximum 3 adults for 1 child/teen.
  • The lift passes must be of equal duration for all the holders.
  • One single payment per family.
  • Cannot be combined with other discounts.

Group rate from 15 people : 15 %

  • All ski-passes must be bought on the same day and for the same length. The sector can be different.
  • Group rate does not apply with family reduction.
  • This rate is neither applicable for 1 /2 season, season or annual passes, nor for a Valais Skicard.


Practical advice :

  • Ski-passes entitle the holder, to free travel during its period of validity, in the area mentioned on it.
  • Ski-passes are strictly personal and non-transferable.
  • To obtain a reduction, an official identity paper is required.
  • Reductions are in no case cumulative. 
  • Ski-passes (3 Days and more) can be used from the evening before the day of validity, after 3:00pm.
  • Smartcard (Keycard) sold CHF 5.- (non-refundable) or Swatch Snow Pass watch for ski-passes from 2 days.

Payment :

  • Besides cash, the cash desks accept also Reka cheques and Reka Card, as well as the following debit and credit cards : Maestro, Postcard, Mastercard, Visa and American Express.
  • Our pricelists are in swiss francs !


Refund policy :

  • Ski-passes will under no circumstance be reimbursed by Télé-Nendaz. However you can buy an insurance with your skipass which will cover your pass.


Forgotten ski-pass :

  • Anyone who forgets his ski-pass must buy a new one. No subsequent repayment will be made.


Lost ski-pass : 

  • 1/2 day to 2-days pass : no replacement is possible. The client must purchase a new one.
  • Ski-pass for 3 days or more : the pass is immediately blocked. The customer must show proof of purchase. He must renew his pass and pay CHF 5.– for the new smartcard plus CHF 40.– fee.
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Nendaz Tourisme

Route de la Télécabine 1
1997 Haute-Nendaz
T +41 27 289 55 89
F +41 27 289 55 83

NV Remontées mécaniques SA

Route de la télécabine 63
1997 Haute-Nendaz
T +41 27 289 52 00
F +41 27 289 52 01
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